Sandestin Golf and Beach Resort – Shipping & Receiving Warehouse
Phone: 850.267.8194 / Fax: 850.267.6345 / shipping@sandestin.com
VEAL Convention Services
Phone: 1.800.844.8325 / orders@vealco.com
SHIPPING & RECEIVING POLICY
Trade Show Freight Shipping / Receiving
As always, the Conference Planner and/or Group Representative of record still have the option to use the service provider of his/her choice. We ask that all variables/options be carefully considered when making this decision, given the importance of success on your exhibit show floor. Please bear in mind that your assigned Meetings & Events Manager is here to serve you, the Planner, and a great deal of time is required of them when asked to educate outside service providers on the nuances of Sandestin’s 2,400-acre facility.
Shipping and Receiving Hours of Opperation
Monday – Friday 8:30am-4:00pm
Saturday By Request Only
Sunday Closed
Addressing Packages
All packages regardless of service (FedEx, UPS, DHL, USPS or freight) need to be addressed as follows:
Sandestin Golf and Beach Resort
ATTN: VEAL Convention Services
CLI Global Society / Dec. 12, 2026
HOLD FOR: (NAME OF PERSON)
9300 Emerald Coast Parkway West
Miramar Beach, FL 32550
Personal packages for guests will be taken to the Welcome Center at Sandestin Golf and Beach Resort. If the package is for a non-registered guest (someone staying with a guest), the package should be addressed in care of (c/o) the registered guest. We recommend you note on your package:
Sandestin Golf and Beach Resort
CLI Global Society / Dec. 12, 2026
Hold for: (name of person)
9300 Emerald Coast Parkway West
Miramar Beach, FL 32550
Conference packages and freight will be held and then delivered to the scheduled location of the conference or a designated holding area based on communication with the Meetings & Events Manager, Attendees, and the Sandestin 12-Day Report.
Shipping & Receiving uses a barcode system based on shipping tracking numbers to maintain visibility of packages coming into and delivered on property. With the volume of packages moving through the Resort, it is strongly recommended to have tracking numbers available whenever making inquiries concerning packages.
RECEIVING / SHIPPING HANDLING FEES
INBOUND PACKAGES
$ 20.00
$ 40.00
$ 60.00
$ 0.60/lb
$150.00 each
Receiving / Shipping Fee includes receiving, securing, storing and delivering packages to designated guest pickup location. Packages received less than (3) days before group / show arrival will be stored complimentary. Packages received more than (3) days before group’s arrival will be subject to a storage fee equal to 30% of the total handling fee per week.
OUTBOUND PACKAGES
$ 20.00
$ 40.00
$ 60.00
$ 0.60/lb
$150.00 each
Shipping Fee includes addressing, labeling, taping, stacking, wrapping pallets, forwarding packages to the Loading Dock and logging and forwarding tracking numbers to the shipper and recipient.
** Handling Fees DO NOT include applicable shipping charges determined by your provider **
Labor and Assistance
Sandestin offers assistance to our guests with unpacking freight, setting up booths, etc. with at least one week’s notice. Forklift services are available, upon request. Please contact your Convention Services directly to arrange. Labor charges are as follows:
Labor Assistance Fees | Advance Rate | Floor Rate |
Monday – Friday (8am – 4pm) | $ 65.00/Hour | $100.00/Hour |
Monday – Friday (4pm – 8am) | $90.00 | $150.00 |
Saturday, Sunday, Holiday | $150.00 | $200.00 |
ADDITIONAL SERVICES AVAILABLE
EXHIBITORS’ GUIDELINES
The Resort reserves the right to enforce its exhibitors’ guidelines. Your members, exhibitors and sub-contractors agree to observe and abide by rules established by Sandestin and the laws of the State of Florida.
Neither Sandestin, nor any of its representatives or employees, will be responsible for any injury, loss or damage that may occur to the exhibitor, their employees or exhibit materials from any cause whatsoever, either prior to, during, or subsequent to the event. This includes all claims for monetary reimbursement.
The room rental charge indicated in the contract provides the exhibit space and the normal lighting, heating and/or air conditioning required to make the building functional.